Access to your account is only authorized from Belgium.
If you are currently abroad, it is not possible to:
- log in to your account
- create a new account
Why?
We confirm the implementation of enhanced technical measures aimed at ensuring the compliance with the access and usage rules of our platform.
In this context, connections made from an IP address located outside Belgium are not authorized.
When will you be able to reconnect?
You will be able to access your account again as soon as you are physically in Belgium, with a Belgian internet connection (Belgian IP address).
Need help?
Our customer service remains available for any questions.
However, it will not be possible to unlock access from abroad.