How can we help?
Let's find out!
Search
Promoted articles:
-
How can I make a quick deposit through QR code?
The quick deposit through QR code allows you to make a deposit in no time through your smartphone. The access to this method of deposit is l...
-
How do I contact customer service from my computer?
Do you want to contact us using your computer? Here is what to do. At Circus, go to the HELP CENTER menu located on the top right of the scr...
-
How do I contact customer service from my telephone?
Do you want to contact us using your telephone? Here is what to do. At Circus, select the 3 parallel bars on the top right of your screen. ...
-
I would like to turn off my legal limit, is that possible?
Yes. To do this, go to your account settings and click on the "remove limit" button: Your request will automatically be forwarded to t...
-
I’m not able to make a deposit. What should I do?
If you aren't able to make a deposit, there are several possible reasons: • Your balance is insufficient: recharge your card and try again...
-
How and why do I need to authenticate my account?
Authenticating your account is a legal obligation dictated by the Belgian Gaming Commission. As a 100% legal website, Circus Casino respects...
-
I’m not able to start a game or the game is stuck “loading”. What should I do?
If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance that your WiFi connection is too weak. We...
-
I’ve won a tournament! When will I receive my winnings?
Well done! Your winnings are automatically credited to your account 10 to 30 minutes after the end of a tournament. If you have won a prize,...
-
What is an active player?
In accordance with our terms of use, all our benefits are linked to your activity on your player account. To be considered active, you mus...
-
What does the new legislation change for me as a player?
Circus is now divided into 2 separate websites: one for casino and one for sport. You must now have 2 separate accounts: one for casino and...