Casino & Dice games

I’m not able to start a game or the game is stuck “loading”. What should I do?

If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance that your WiFi connection is too weak. We...

Do my chances of winning Circus Jackpots depend on the amount I stake?

Not at all. All players that stake, no matter the amount, have the same chances of winning. You could bet €0.01 and win the Big Drop Jackpot...

Can I win several Circus Jackpots on the same day?

Yes! As incredible as it sounds, you can win the 3 Circus Jackpots on the same day. And the best thing of all? You can even win the game jac...

How do I clear the cache and cookies on my Firefox browser?

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator. It’s really simple on Fir...

How do I update my Firefox browser?

To enjoy an optimal gaming experience, it is important that your browser is up to date.  To update your Firefox browser, follow these steps:...

How do I update my Google Chrome browser?

To enjoy an optimal gaming experience, it is important that your browser is up to date.  To update your Google Chrome browser, follow these ...

Which browser should I use to have the best gaming experience?

For the best and most comfortable gaming experience, we recommend using the Google Chrome browser.  In fact, the games available at Circus C...

How do I clear the cache and cookies on my Google Chrome browser?

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your navigator. It’s really simple on Goo...

I’ve received the message “Due to local legislation, this game is not available in your country”. What should I do?

Sometimes the game you would like to play is not available in the region of the world you are in.  If you are in Belgium, but this message a...

I don’t want to appear in the list of winners. How do I do it?

You don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact our customer service.

What games can I win a Circus Jackpot on?

Any game! Our Circus Jackpots can drop at any time on any game, no matter the stake!

What is a jackpot? Does my stake influence the jackpot?

The jackpot is the biggest winnings you can win during a game.  There are 2 types of jackpots:  The progressive jackpot: it is linked to se...

What is a HighRoller?

A HighRoller is a 5-game pack.  These 5 games are automatically played at the stake you have chosen.  You can choose between Classic or Prem...

What is a Spin Quest?

A Spin Quest gives you the opportunity to add fun to your gaming session.    It is a game that takes the form of a quest and allows you to w...

What is a bonus game?

A bonus game is a special round in a game that allows you to win points, money or Mystery games. To access the bonus game, you must line up ...

What is a Super Game?

The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, such as: Winnings Another Super Game A S...

What is a Mystery game?

A Mystery game is a special spin during which your winnings are at the maximum.  Depending on the game, you can win one or several Mystery g...

Can I win several Circus Jackpots at the same time?

You can only win one Circus Jackpot at a time. However, it is possible to win several Circus Jackpots during the same day. Therefore, you co...

What do I need to do to win a Circus Jackpot?

To win a Circus Jackpot, all you need to do is play! Each time you play one of the many games in our catalog, you have the chance to win one...

What are the Circus Jackpots?

Circus Jackpots are unique jackpots found only at Circus Casino. They’re progressive jackpots that can drop at any time on any game in our ...

I’m currently outside of Belgium and I’m unable to play on my hotel WiFi. What should I do?

Circus Casino may not be accessible from outside of Belgium, for example when you’re on vacation. However, you can still access your account...

A pop-up window appeared during my gaming session. Why?

Circus Casino works hard to ensure that your gaming experience is both enjoyable and responsible.  For this reason, a pop-up window with a r...

What types of games can I find at Circus Casino?

Circus Casino offers a wide range of casino and dice games, separated into several categories:   • Slot machines: from the most traditional ...

What is the difference between “Real money” and “Demo” mode?

When you play a game with real money, you play with the money you have deposited on your account. It is possible to withdraw your winnings i...

I was logged out in the middle of a game. Will I get my credits back?

Remember that your credits are never lost, even in the event of a sudden disconnection. You can always restart your ongoing game without los...

A technical problem made me lose money during a game. What should I do?

We are sorry there was a technical problem!   We do all we can to avoid technical problems happening. Despite this, technical problems can u...

I would like to try a new game. Where can I find the rules?

To read the rules of a game, start the game and click on the “info” icon, often represented by a question mark (?).   Depending on the game,...

Can I play at Circus Casino from my smartphone or tablet?

Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tablet. 

I’ve won to a casino or dice game! When will I receive my winnings?

The winnings you get during a casino or dice game automatically appear on your account.   If that’s not that case, please wait a few minutes...

I never win! Why?

We are sorry to hear that you haven’t won yet!   Your chances of winning a game depend on what we call volatility. This corresponds to the w...