Casino & Dice games

Do my chances of winning the Platform Jackpots depend on the amounts I bet?

Not at all. All players who place bets, regardless of the amount, have the same chances of winning. You cou...

What is the difference between “Real money” and “Demo” mode?

When you play a game with real money, you play with the money you have deposited on your account. It is pos...

I’m not able to start a game or the game is stuck “loading”. What should I do?

If you aren’t able to start a game or if it is stuck on the “loading” page, there is a high chance that you...

I was logged out in the middle of a game. Will I get my credits back?

Remember that your credits are never lost, even in the event of a sudden disconnection. You can always rest...

I did not receive all my winnings from my game. What should I do?

If a technical issue occurred, or if you believe you did not receive your winnings during your gaming sessi...

What is the RTP?

The RTP (Return to Player) is a key concept to understand when playing casino games. It indicates the avera...

Where can I find the RTP of a game?

The payout rate of a game is available directly in the game's rules or information.These are usually repres...

What's volatility in a game?

Unlike RTP, which tells you how much a game can pay you on average, volatility reveals how those winnings a...

How do I clear the cache and cookies on my Firefox browser?

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your nav...

How do I update my Firefox browser?

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Fire...

How do I update my Google Chrome browser?

To enjoy an optimal gaming experience, it is important that your browser is up to date. To update your Goog...

Which browser should I use to have the best gaming experience?

For the best and most comfortable gaming experience, we recommend using the Google Chrome browser. In fact,...

How do I clear the cache and cookies on my Google Chrome browser?

To enjoy an optimal gaming experience, it is important to regularly clear the cookies and cache on your nav...

I don’t want to appear in the list of winners. How do I do it?

You don’t want to appear in the list of winners for a game? It’s possible! To do this, please contact our c...

On which games can I win a Platform Jackpot?

On any game! Indeed, our Platform Jackpots can hit at any time, on any game, and regardless of the bet amount!

What is a jackpot? Does my stake influence the jackpot?

The jackpot is the biggest winnings you can win during a game. There are 2 types of jackpots: The progressi...

What is a HighRoller?

A HighRoller is a 5-game pack. These 5 games are automatically played at the stake you have chosen. You can...

What is a Spin Quest?

A Spin Quest gives you the opportunity to add fun to your gaming session.  It is a game that takes the form...

What is a bonus game?

A bonus game is a special round in a game that allows you to win points, money or Mystery games. To access ...

What is a Super Game?

The Super Game is a bonus minigame with a high success rate that allows you to get various prizes, such as:...

What is a Mystery game?

A Mystery game is a special spin during which your winnings are at the maximum. Depending on the game, you ...

Can I win multiple Platform Jackpots at the same time?

You can only win one Platform Jackpot at the same time.However, it is possible to win multiple Jackpots in ...

What do I need to do to win a Platform Jackpot?

To win a Platform Jackpot, you just need to play! Indeed, every time you play one of the many games in our ...

What are Platform Jackpots?

Platform Jackpots are progressive jackpots that can drop at any time on all games in our catalog.When you p...

I’m currently outside of Belgium and I’m unable to play on my hotel WiFi. What should I do?

Circus Casino may not be accessible from outside of Belgium, for example when you’re on vacation.However, y...

A pop-up window appeared during my gaming session. Why?

Circus Casino works hard to ensure that your gaming experience is both enjoyable and responsible. For this ...

What types of games can I find at Circus Casino?

Circus Casino offers a wide range of casino and dice games, separated into several categories: • Slot machi...

A technical problem made me lose money during a game. What should I do?

We are sorry there was a technical problem! We do all we can to avoid technical problems happening. Despite...

I would like to try a new game. Where can I find the rules?

To read the rules of a game, start the game and click on the “info” icon, often represented by a question m...

Can I play at Circus-Casino from my smartphone or tablet?

Of course. Our platform adapts to all your devices, whether it’s your computer, your smartphone or your tab...