Addiction

I would to like to ban myself from gaming. How do I do it?

Do you feel the need to stop playing permanently? You can ban yourself from gaming by following the instruc...

I want to take a break or exclude myself for some time. How do I do it?

Do you want to take a step back from games of chance so you don’t lose control?We have various moderation t...

What is ROBIN?

ROBIN is the personification of responsible gaming at Circus-Casino and a companion for all our players. It...

How can I change my daily and hourly exclusions?

Each exclusion per day and per hour is definitive once set. If you want to change any of them, simply delet...

How does the daily and hourly exclusions work?

Afraid you'll lose track of time? Make sure you don't miss out on what's really important to you and plan w...

What are loss limits?

In addition to deposit and stake limits, you can also set loss limits. These limit your losses by setting a...

What is the stake limit?

In addition to deposit and loss limits, you can also set stake limits. These limit your spending by setting...

What is a break?

A break is a voluntary block of your account on our site for a specified period of time. It serves as a pre...

What is a self-exclusion?

By activating a self-exclusion, you voluntarily block yourself from our website for a duration of at least ...

I feel like I am losing control of my gambling behavior. How can I get back control?

At Circus, we think that gambling should above all remain fun and entertaining. If you think you are addict...

How do I know if I am addicted to gambling?

At Circus, we think that gambling should above all remain fun and entertaining. We therefore encourage you ...

I am worried about losing too much money when playing. How can I set myself limits?

At Circus, we believe gaming should remain fun and we encourage you to take all necessary measures if you t...

A friend or member of my family is addicted to gaming. How can I help them?

If you think a friend or family member has developed a gaming addiction, the first step is to refer them to...