Deposit

How can I make a quick deposit through QR code?

The quick deposit through QR code allows you to make a deposit in no time through your smartphone.The acces...

Instant bank transfer - Open banking. How does it works ?

Instant payments allow you to deposit faster, by being directly connected to your bank. From the deposits p...

Deposit via Neosurf (MyNeosurf)

1. Go to the "Deposits" page and select the Neosurf option. Enter the amount of your code. 2. If your Neosu...

How do I change my deposit limits?

There are two types of deposit limits at Circus: personal limits and the default limit. Personal limitsYou ...

I would like to turn off my default limit, is that possible?

Yes.To do this, go to your account settings and click on the "remove limit" button:   Your request will aut...

I can't make a deposit. What should I do?

If your deposit is declined, you can check the following points: Check your payment informationMake sure th...

My deposit has been pending for more than 10 minutes. What should I do?

If your deposit has been pending for more than 10 minutes, it is possible that an error occurred during you...

My Bancontact transaction was refused. Why? Who should I speak to?

If you try to make a deposit, but your transaction is refused by HiPay or if you encounter a problem with t...

I would like to know the total of my deposits and withdrawals. How can I do that?

To get a summary of your deposits and withdrawals, please contact our customer service. Our teams will then...

I am being asked for an LEI code for my crypto deposits. What is it?

The LEI (Legal Entity Identifier) is a unique international identification number assigned to companies and...

I haven't received my crypto deposit. Why?

If you haven't received your deposit, we invite you to contact our customer service by attaching a screensh...

I did not receive the full amount of my crypto deposit. Why?

Deposits via Cryptocurrency allow you to freely choose the amount of your deposit, regardless of your limit...

How to make a deposit via Cryptocurrencies?

Circus-Casino is proud to offer you a new payment method: Cryptocurrencies To do so, go to the deposit page...

What is Bancontact One-Click and how do I deposit with this method?

Bancontact One-Click is a fast deposit method that allows you to save your card details to make future depo...

How do I verify my MyNeosurf account?

There are transaction limits on MyNeosurf with a Basic account. In order to benefit from a MyNeosurf Premiu...

How MyNeosurf works

Your MyNeosurf account is accessible via https://www.myneosurf.com/en_GB/application/login/client  Once log...

I’m having a problem making a deposit with Aion. What should I do?

Aion does not offer a Bancontact system or cards, only Mastercard Debit cards. As such, its transactions ar...

What limits are imposed on my personal deposits?

There are 3 types of personal deposit limits: 1. Daily limitTakes into account all deposits made at any tim...

I have a MINOR Neosurf code, but I can’t use it. Why?

The MINOR Neosurf cards bought in newsagents cannot be used on our platform.To get a refund for your Neosur...

Can I delete my deposit history?

No. This is unfortunately not possible. 

I’m having a problem making a deposit with PayPal. What should I do?

If you’re having a problem with a deposit via PayPal, please send us the proof of debit and the email addre...

I’m having a problem making a deposit with Skrill. What should I do?

If you’re having a problem with a deposit via Skrill, please send us the transaction ID and the email addre...

I have a problem depositing with Neosurf

Have you just made a deposit with Neosurf and encountered a problem?  Don’t hesitate to contact us at suppo...

What are the different deposit limits at Circus-Casino?

There are two types of deposit limit at Circus-Casino: personal limits and the default limit.1. Personal li...

Can I deposit or withdraw from a bank account that doesn’t belong to me?

No. For security reasons, you cannot use a bank account that doesn’t belong to you to make deposits and wit...

How can I deposit money at Circus Casino?

Making a deposit at Circus is really simple! In your account, go to the “Deposit” tab and follow the instru...

What is the minimum and maximum amount I can deposit?

The deposit amount is a minimum of 10€ (5€ if you opt for a deposit via Neosurf). In Belgium, from 21 Novem...

I would like to make a deposit with a prepaid card. How can I do it?

To get a prepaid card, you have several options: • Paysafecard: find a sales point or order your card onlin...

I can’t find my deposit in my history. How can I know if it has been successfully completed?

If your deposit doesn’t appear in your history, it is likely that an error occurred during your transaction...

My transaction was declined by paysafecard. Why? Who should I contact?

If you are trying to make a deposit but your transaction is declined by paysafecard, or if you are experien...